Solutions for Marketing Communications and Loyalty Program Development from Synthesis

One of the crucial offerings by Synthesis is the creation of a comprehensive reward web catalog. This service includes the feature to assign point costs to each item within the reward online catalog, mirroring the nature of a loyalty program where customers accumulate points based on their purchases or engagements. This points system effectively motivates customers to engage more with the business, driving up sales and fostering customer loyalty.

The reward catalog comes with a built-in shopping cart and ordering functionality, designed to provide a seamless user experience, akin to an e-commerce platform. This way, customers can add their chosen rewards to the cart and proceed with their order when they have accumulated enough points.

Learn more about the Development of E-commerce and Digital Catalogs service by Synthesis

Synthesis goes beyond just software solutions. We provide services for the production of a full range of branded products to fill the loyalty program catalog, as well as the production of branded uniforms, clothing, and printing. This allows for a wide range of choices when using points, improves the appeal and engagement factor of your customer loyalty program.

It also provides you the opportunity to promote your brand using attractive, high-quality rewards, and to reduce time consumption and optimize the budget for your year-round loyalty program.

Learn more about Synthesis's offering of souvenir production and corporate B2B gifts with your company's logo application.

The marketing communication platforms and loyalty programs we develop include the functionality for creating personal accounts with various access levels and features. This tool, being a primary component of their Customer Relationship Management (CRM) system, optimizes the process of managing marketing and loyalty programs, providing different levels of access and control for various user roles.

Personal accounts are designed for specific roles in the company and are divided based on access levels. They can be customized for different roles, such as marketing managers, training managers, sales managers, directors, logistics personnel, and even end customers. Each user role has a unique set of requirements, and this approach ensures that each user has access to the necessary tools and data for efficient and effective performance of their duties.

Synthesis enables seamless integration with vendor, dealer, and dealer customer databases. This integration allows for the automated uploading of sales responses and subsequent automatic accrual of loyalty points. It also enables integration with the product catalog, including the automatic transfer of warehouse balances to the platform. This functionality eliminates the need for manual data transfer, reducing time and effort and minimizing errors.

One of the important functions for loyalty programs offered by Synthesis is the management and organization of logistics for promotional products and gifts with logo application within a unified platform. Thanks to the integration with warehouse management systems and delivery services, the platform ensures management of warehouse balances and tracking of order statuses. This ensures accuracy, reduces manual labor, minimizes errors, and optimizes the entire supply chain.

Knowledge sharing and employee training are essential for a company's growth and success. Recognizing this, Synthesis provides an extensive suite of tools for placing educational materials, conducting training sessions, webinars, and tests. With an easy-to-use, intuitive interface, the platform facilitates knowledge dissemination across the organization, from onboarding new employees to upskilling existing ones. Its functionality includes capabilities to conduct live webinars, host recorded training sessions, manage educational content, and perform tests to assess learning outcomes. This positions companies to create a more skilled, knowledgeable, and productive workforce.

In the age of digital communication, managing various marketing channels can be a complex task. Synthesis simplifies this by offering a unified platform for managing marketing communications. With this platform, businesses can plan, implement, track, and analyze their marketing campaigns across different channels from one place. It supports a variety of communication methods, including email, social media, and more, allowing companies to reach their audience through their preferred channels. The platform's capabilities also extend to managing customer data, segmenting audiences, personalizing communication, and tracking campaign performance.

Understanding business efficiency is key to growth and success. With our loyalty program, businesses have unlimited possibilities for generating reports and conducting analytics. The platform can provide detailed, customizable reports on various metrics such as sales, customer interaction, campaign effectiveness, participation in the loyalty program, and much more. In addition to numerical data, Synthesis offers the ability to visualize data in graphical forms, such as diagrams, charts, and infographics. This simplifies data comprehension, allowing companies to identify trends, make inferences, and make informed decisions.

Synthesis offers state-of-the-art communication capabilities. At the core of these services is an internal chat system dedicated to customer service. This live chat feature enables instant communication with customers, fostering a real-time response to inquiries, feedback, and complaints. Besides, the platform also supports email notifications for order statuses, new promotions, and products. This means that your customers are always in the loop, encouraging repeat business and fostering brand loyalty.

Synthesis doesn't stop at creating a platform for marketing communications, but goes even further, providing professional services for online and social media promotion and advertising. We use proven digital marketing strategies, data analysis, and trend detection algorithms to make your brand stand out in the crowded digital space. These strategies are designed considering the unique needs and goals of your brand and ensure optimal return on investment.

Learn more about the advertising and promotion services offered by our company Synthesis on the page - 'Digital Marketing Communications'.

The Synthesis team possesses not only technical knowledge, but also creative abilities. We offer services for the preparation, layout, and placement of advertising materials and press releases on the platform. This includes professional graphic design, content creation, and strategic placement of your advertisement to ensure maximum visibility and impact.

Synthesis's platform is designed to adapt to specific customer tasks, offering virtually unlimited opportunities for customization. This service ensures that marketing strategies are tailored to the unique needs of each client, thereby maximizing the effectiveness of promotional activities and customer engagement. It also allows businesses to integrate their own inputs and insights into marketing initiatives, empowering them to shape their communication strategies in line with their brand vision and market understanding.

Synthesis creates a unified platform for you, designed for global brands and suppliers, regardless of their geographical location. The multilingual feature allows brands to effectively communicate with diverse customer bases around the world. All these capabilities eliminate language and location barriers, allowing companies to effortlessly communicate with their global audience.